MySkills Australia

TLI30321 Certificate III in Supply Chain Operations

Course Descriptor Course Code: TLI30321
Course Title: Certificate III in Supply Chain Operations
2 Core Units + 12 Electives
Duration Min 3 months - 12 months.
Course Details Upon successful completion student will be awarded a Certificate III in Supply Chain Operations
Delivery Method Mixed (Online and Face to Face)
Cost $1995

Government Funded Places available to eligible students.

New Entrants to the work force may be eligible for a Fee-Free Traineeship
Funding Option available NSW smart & skilled Skilling South Australia
Thanks to the boom in online shopping, Supply Chain Operations is one of the biggest essential industries worldwide. Thanks to Covid-19, Australians have splurged billions of dollars on online purchases.Supply Chain Operations is, in a nutshell, the process of getting goods from the manufacturer to the shipping depot and delivered safely to the customer on time.As customers ourselves, we know the importance of:
  • – Goods arriving in ‘as expected’ condition
  • – Regular updates about where our parcel is the Supply Chain
  • – Delivery updates
  • – Cost of Shipping
  • – Good Customer Service from all contacts
  • – Dispute Resolution
There is so much more to Supply Chain now than just a Warehouse course. Technologies play a crucial role in training and are developing at a rapid rate.Course Content:
  • – Records Management
  • – Emerging Technologies
  • – Covid Safe WHS Practices
  • – Manual Handling
  • – Team Work
  • – Communication Skills
  • – Customer Service
  • – Stock Management
Core units 
TLID1001Shift materials safely using manual handling methods
TLIF0009Ensure the safety of transport activities (Chain of Responsibility)
HLTWHS006Manage personal stressors in the work environment
TLIE3002Estimate/calculate mass, area and quantify dimensions
BSBOPS304Deliver and monitor a service to customers
BSBOPS305Process customer complaints
TLIA1001Secure Cargo
TLIK2010Use infotechnology devices in the workplace
TLIU2012Participate in environmentally sustainable work practices
TLIX0013XMaintain stock control and receivals
TLIG2007Work in a socially diverse environment
TLIA0010Identify goods and store to specifications
TLIA0015Organise receival and despatch operations
TLIA0004Complete receival and despatch documentation


This qualification is offered via:

  • Class room based
  • Workplace
  • Online
  • A combination of methods
  • – Competent in spoken and written English
  • – Successful completion of an LLN review prior to commencement
  • – At least 16 years of age*
  • – Access to a PC/laptop or similar, email address, internet


*Students under 18 year of age will need to provide parent/guardian consent.

*Students Under 18 year of age will NOT be eligible for a HRW Licence.

On successful completion students will receive a qualification which is recognised under the Australian Qualifications Framework.

Our trainers are selected for their industry experience, practical skills and knowledge, as well as passion for life, people and learning. The professionalism of our trainers provides clients with the reassurance that their service and delivery expectations will be met. Trainers utilise innovative online training techniques through which participants are able to transfer the theoretical and practical knowledge they have gained to their workplaces.

Upfront Payment 

Payment Plan


No refund or cancellation is available for online courses.

Discretion may be exercised by the Chief Executive Officer in all situations, if the student can demonstrate that extenuating or significant personal circumstance led to their withdrawal. In these cases, the student should be offered a full credit toward the tuition fee in another scheduled program in-lue of a refund. Chief Executive Officer may also authorise a refund of tuition fees if the circumstances require it.

Where refunds are approved, the refund payment must be paid to the student within 14 days from the time the student gave written notice to cancel their enrolment. Tuition refunds are to be paid via electronic funds transfer using the authorised bank account nominated by the student on the Refund Request Form.

If for any reason MySkills is unable to fulfil its service agreement with a student, MySkills must issue a full refund for any services not provided. The basis for determining “services not provided” is to be based on the units of competency completed by the student and which can be issued in a statement of attainment at the time the service is terminated.

Download copy of our Student Handbook here
Download copy of our RTO Quality Compliance Manual here

MySkills takes the privacy of students very seriously and complies with all legislative requirements. These include the Privacy Act 1988 and National Privacy Principles (2008).

Assessment Methods: Q&A, Case Study, Group Work, Observation, Role Play & Practical Tasks

After completing this course you may wish to further your studies with:

  • TLI40319 Certificate IV in Logistics or;
  • Other relevant Certificate IV qualifications

Credit transfer is the recognition of learning achieved through formal education and training. Under the Australian VET Framework, qualifications and statements of attainment issued by any RTO are to be accepted and recognised by all other RTOs. Credit transfer allows a student to be awarded a unit of competency based on successful completion of the unit which has been previously awarded.

For more information ask about see our Credit Transfer Policy. To apply for Credit Transfer, fill out the Credit Transfer Application form available on our website and attach certified copies of the evidence you have (e.g. Statement of Attainment or Certificate) to show you have completed the unit.

MySkills is committed to the concept of lifelong learning, i.e. the ability of a person to be able to continually build on their own knowledge through formal and workplace learning throughout their lifetime. MySkills is pleased to be able to offer a service whereby we can have professional staff determine existing formally (and sometimes informally) learned knowledge in a particular area.

This process is called Recognition of Prior Learning (RPL). Once your existing learning has been determined you are on your way to increasing your knowledge without having to re-learn what you already know.

Call 02 8814 8640 to book an RPL Information Session.

My Skills courses are may conducted over the internet.  As such, you will need access to a suitable computer or tablet device with a connection to the internet.  You need to have access to a webcam and/or video recording device such as a mobile phone. Most home computers are suitable.

What they say about us..

 The course is very good. The staff and trainers are very good and helpful

Sittveni Fifita 44

I found the trainer helpful, informative and friendly. The facilities are very good and I think it is very good value for money

Jason Howard 29

 The trainer was very helpful in helping me achieve my goal

Laurence Pogue 23