STUDENT SUPPORT & RESOURCES

Tips to get you started.

Reading

Need some suggestions of how you can improve your reading yourself? If you can read a bit already, here are some ideas.

Spelling

Do you want to improve your spelling? Here are a few ways that you can get started with this.

Workplace Writing

Do you need to do some writing for work or some other reason?

If you can write and spell a bit already, here are some things to try.

For more resources call the Reading Writing Hotline on 1300 6 555 06

Online resources

Skillswise is a free online learning program produced by the BBC.
Click here to access free Reading & Writing Resources.
Click here to access free Maths & Numeracy Resources.

Support Services

My Skills caters to diverse client learning needs and aims to identify and respond to the learning needs of all students. All students are encouraged to express their views about their learning needs at all stages of their learning experience from the initial enrolment and induction stage.

My Skills is committed to providing students requiring additional support, advice or assistance while training. To achieve this and to ensure the quality delivery of training and assessment, the RTO provides support services to improve and extend training outcomes. Students are advised to make an appointment with their trainer in the first instance, if required the student can then schedule an appointment with the RTO manager to discuss support services.

Additional support services include:

-Learning Support

-Assistance when applying for RPL or credit transfer

-Whether or not specialist support equipment or personnel is required

-Whether or not any reasonable adjustments need to be applied to suit the candidate context

-Briefings on the assessment process, may be written or verbal. If verbal, must be looked up in writing

-Provision or access to assistive technology

-Additional tutorials to assist with learning

-Assistance in using technology

-Adjustment to equipment (i.e. change of study to support a student with a bad back)

-Referral to LLN assistance

-Mentoring

-Referral to counseling services

-Grievance /conflict resolution

-Stress management

-Access and equity issues

-Client welfare and support

Genuine difficulties for a learner to complete a program in the allotted timeframe are to be brought to the attention of the RTO manager at the first available opportunity